Eye test from hell!

I went to have my routine eye test, i thought i give this one a go.. as I was not too happy with my old optician. This one is where i go for my contact lens, the contact lens department I am really happy with..

I arrived, woah what an attitude from receptionist, awful!! The area was really noisy place, I could not cope it. my eyes already shake from what I believe called OKN.

The lady, I met first, refuse to take me to quiet place to ask me basic questions like my address and my name, also who my doctor. I had to demand or I walk out!
You will laugh, she did 4 simple test, I DID tell her I am deaf, she was telling me instruction when I am not looking. I did not understand a word she was saying because of awful background noise and she was going too fast. I kept remind her that i am deaf and need to see her lip to understand what she was saying, but she ignore me and rush me on every test.

after the test, I had to sit down again to wait for the Optician, he did not know I was deaf. I had to tell him, but he was nice, and seems to be deaf aware. all went smooth during this.

when i came out to wait for the receptionist to go though to order me new lense as my eye sight on the right was worse.
I had to wait in the shop area for 15 long mintues.. so much noises.. hear the typing from PC, telephone were ringing, people come in and out of door (creaking) and ladies shoes (High heels) people talking and laughing. My brain felt like it was going to explode!

Finally different lady came, I had to insist we go in quiet room to talk. all went ok, i had to run out of the shop and straight into the car. I could not stand much longer as I am pretty sure my brain going to explode!